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The Patient and Family Relations team

Behind the Scenes at the Brigham: Patient and Family Relations

As Lynne Blech reflects on the most rewarding points of her nine years in Patient and Family Relations, it’s the smaller, more private moments — sitting beside a patient or family member and listening to their concerns with kindness and empathy — that warm her heart the most.

May 23, 2019
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From left: Kate Gasparrini listens to Melinda, a patient at Brookside Community Health Center, during a recent visit.

A Local Lifeline: Brookside Offers Integrated Behavioral Health

Melinda, 54, a longtime patient at Brookside Community Health Center, said the clinic’s recent addition of walk-in hours for behavioral health counseling has been a lifeline during a devastating time for her family.

May 16, 2019
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From left: Erin Lyons Matiello visits Kerry Bergeron after a recent Easter celebration for VAD patients.

From the Heart: PA Spreads Cheer with Celebrations for VAD Patients

Since 2016, physician assistant Erin Lyons Matiello, PA-C, of the Heart Transplant and Mechanical Circulatory Support Program, has run the Boston Athletic Association’s (B.A.A.) 10K each June with the Brigham LVAD Warriors.

May 9, 2019
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Foreground, at right: Gary Levine and Jane Brock meet with pathologists in Myanmar.

Brigham Team Tackles Global Cancer Burden Through Technology

Although their work takes place behind the scenes, pathologists are on the front lines when it comes to diagnosing and, by extension, treating cancer. But in much of the world, experienced pathologists are in short supply.

May 2, 2019
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From left: Linda Van Marter, Kyle Wilcox and Maria Conley

Former NICU Patient Gives Back to the Brigham

Kyle Wilcox spent the first 81 days of his life in the Brigham’s Neonatal Intensive Care Unit (NICU). Eighteen years later, he’s a healthy high school senior who is preparing for graduation and college. Inspired to give back to the hospital that he and his family called home for nearly three months, Wilcox visited the Brigham on April 18 and donated gifts to parents whose babies are currently in the NICU.

April 25, 2019
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Jasmine Sealy-Norvin receives tips on resumé writing from a volunteer during Bridges to Moms’ recent Career Day event.

Building Bridges, Closing Gaps: Program Supports Homeless Moms-to-Be

Shortly after Jasmine Sealy-Norvin, 28, learned she was pregnant with her second child, she gathered her courage, her 4-year-old son and whatever the two of them could physically carry — and they escaped.Home was no longer a sanctuary due to domestic violence.

April 18, 2019
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Carla Monteiro

‘Truly My Calling’: Aspiring Social Worker Advocates for Those in Need

When Carla Monteiro learned a few months ago that she would receive the Future of Social Work award from the National Association of Social Workers (NASW), she burst into tears.

April 11, 2019
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Social Medicine: Is Our Criminal Justice System Harmful to Health?

When an uninsured, 44-year-old Latino patient arrived at a Philadelphia clinic to seek help for severe back pain, neither he nor his provider was prepared for the complex web of structural barriers that would ultimately affect his care.

April 4, 2019
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From left: Kidney Pal team members Josh Lakin and Kelsey Killeen discuss a case with nephrologist Ernest Mandel in the Dialysis Unit.

‘Pal’ Programs Bring Palliative Care Closer to the Bedside

Since he began working more closely with the Division of Renal Medicine over the past several months, palliative care physician Josh Lakin, MD, says one thing has become abundantly clear: Patients with kidney disease face a complex constellation of medical complications, psychosocial concerns and quality-of-life issues.

March 28, 2019
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Comunidad en Acción: Improving Health by Nurturing a Community

Comunidad en Acción, which translates to “Community in Action,” provides free services and educational resources for Spanish-speaking patients with diabetes or pre-diabetes to help them better manage their overall health.

March 21, 2019
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Schwartz-Rounds-featured

Schwartz Rounds: Reflections on Compassionate Care

Sunny Eappen, MD, MBA, senior vice president and chief medical officer, guides an interactive discussion during Schwartz Rounds about what it means to deliver compassionate care and the barriers caregivers face when doing so.

February 28, 2019