Posts from the ‘leadership announcements’ category

bwh values logoLast summer, faculty and staff were invited to share their impressions of the Brigham’s organizational culture through the Brigham Experience: Culture, Diversity & Inclusion Assessment survey, focus groups, interviews and more. The message was clear: Our foundation and our people are strong, and we have opportunity to do even better, together.

The assessment revealed that Brigham Health has numerous strengths and areas of opportunity that will help grow the current culture to become even more transparent, diverse, inclusive and innovative.

Our strengths include our status as a leading academic medical system; our history and reputation; our shared passion for patient care; our progress in restoring financial health; and our ability to come together in a crisis.

Our areas of opportunity include the need for a more unifying vision and inspiring purpose statement that connects with all members of our workforce; the elimination of competition where there should be collaboration; more transparent and forthright communication; more diversity in leadership positions; a culture of respect and inclusion in every part of the organization; and a shift from a top-down structure to an empowered, shared decision-making approach.

Another takeaway from this effort was that the Brigham Health values as previously defined—collaboration, empathy, inclusion, integrity and professionalism—did not fully resonate with all faculty and staff. Building off feedback from across the Brigham, hospital leaders sought to redefine the institution’s values so that they better reflect who we are as a community.

The result is four newly articulated values:

We care. Period. We embrace a culture of shared humanity and dignity, where our diverse community of patients, families and employees all feel welcome, cared for and valued.

We create breakthroughs. It’s in our DNA. Since our founding, we’ve been discovering ways to make tomorrow better—for the health of people, here and around the world.

We’re stronger together. We all play a role. We take pride in teamwork, partnership and community. We value everyone’s contributions. We find inspiration in each other.

We pursue excellence. Because our patients deserve our best. We share a passion for learning and continuous improvement.

These four values also represent the theme of Brigham Bulletin’s 2019 calendar (published on the reverse side of this issue).

Looking ahead, hospital leaders are creating a “culture squad” to address the opportunities identified in the assessment and will then articulate behaviors that represent our aspirational culture.

Visit and stay tuned for more information about our culture work.

Kevin Giordino headshot

Kevin Giordano

Kevin Giordano, MBA, FACHE, will become senior vice president of Neurosciences, Orthopedics, Anesthesiology and Pathology Services on Tuesday, Jan. 1. Giordano, who joined the Brigham in 2008, currently serves as executive administrator in the Department of Medicine.

As senior vice president, Giordano will serve as the hospital’s executive partner to department chairs in Anesthesiology, Perioperative and Pain Medicine; Neurology; Neurosurgery; Orthopaedic Surgery; Pathology; and Psychiatry. In addition, he will be responsible for all aspects of the clinical, administrative and financial operations for the Brigham’s clinical laboratories.

“Kevin’s demonstrated commitment to exceptional performance across the Brigham’s multiple missions, combined with his extensive leadership experience and outstanding interpersonal and communication skills, made him the ideal candidate for the role,” said Ron M. Walls, MD, executive vice president and chief operating officer of Brigham Health.

Giordano has held a series of leadership positions at the Brigham and its affiliated institutions. He began his health care career at Dana-Farber Cancer Institute before serving as administrative director for the Division of Plastic Surgery at the Brigham, followed by executive director of Dana-Farber/Brigham and Women’s Cancer Center at South Shore Hospital and, most recently, his current role in the Department of Medicine.

Giordano earned his bachelor’s degree in Finance and Information Systems from the Carroll School of Management at Boston College and his master’s in business administration from the Yale School of Management in New Haven, Conn.

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Tracy Batchelor

Tracy Batchelor

Tracy Batchelor, MD, MPH, will join the Brigham as neurologist-in-chief on Dec. 1.

Batchelor comes to Brigham Health from Massachusetts General Hospital (MGH), where he has served as executive director of the Stephen E. and Catherine Pappas Center for Neuro-Oncology and chief of the Division of Neuro-Oncology at Mass General Cancer Center since 2001.

His primary field of clinical expertise relates to the therapy of malignancies of the central nervous system and neurologic complications of cancers. He has published extensively on the subject and has been a primary investigator on innovative clinical trials, both nationally and internationally.

Brigham Health President Betsy Nabel, MD, said Batchelor’s leadership in the field, for which he has received multiple accolades, makes him the best choice to lead Neurology.

“I am confident that he will build on the already outstanding reputation of our neurology program by enriching our high-quality patient care, driving research that leads to innovations in treatments and cures for neurologic diseases, and training the next generation of clinicians,” said Nabel.

Batchelor received his medical degree from Emory University School of Medicine and his master’s in public health from the Harvard T.H. Chan School of Public Health. He completed his medicine internship, neurology residency and neuro-oncology fellowship at Yale-New Haven Hospital, MGH and Memorial Sloan-Kettering Cancer Center, respectively.

Richard Iorio

Richard Iorio, MD, was recently named chief of the Adult Reconstruction and Total Joint Arthroplasty Service in the Department of Orthopaedic Surgery and vice chairman of Clinical Effectiveness at BWH.

A board-certified orthopaedic surgeon and expert in revision hip- and knee-replacement surgery, Iorio specializes in caring for patients with hip and knee arthritis and osteonecrosis/avascular necrosis – a condition that occurs when blood cannot reach bone tissue, causing the bone cells to die.

Iorio’s clinical interests include the treatment of osteoarthritis, inflammatory arthritis, post-traumatic arthritis, osteonecrosis of the hip and knee, total joint replacement/adult reconstruction and nonsurgical arthritis management. As a researcher, he studies the role of orthopaedic care in quality and safety, health care policy and alternative payment paradigms, including systems that compensate physicians and hospitals for care based on quality outcomes and cost effectiveness rather than service volume.

James Kang, MD, chair of Orthopaedic Surgery, said Iorio brings a wealth of experience in evolving strategies for cost-effective care models. For example, some patients may be able to safely undergo joint replacement surgery in an outpatient setting, eliminating the need for hospitalization and speeding up recovery, Kang noted.

“Dr. Iorio will help the Brigham streamline and standardize efficient care coordination processes for overall quality improvements in patient care,” Kang said.

Iorio is a graduate of Boston University School of Medicine. He completed his residency in orthopaedic surgery at Hahnemann University Hospital in Philadelphia and a fellowship in hip and knee surgery at Columbia-Presbyterian Medical Center in New York City.

Jean Jackson

Jean Jackson, SPHR, SHRM-SCP, RACR, joined Brigham Health as executive director of Human Resources (HR) on June 11. She is responsible for leading the HR business partners, developing and implementing strategic human capital plans and working to create and enhance a positive work environment and culture throughout Brigham Health.

Prior to joining the Brigham, Jackson served as vice president of Human Resources, Behavioral Health, Continuing Care and Talent Acquisition at Lahey Health. With more than 25 years of HR leadership experience, she specializes in developing relationships with staff at all levels and building strategic HR teams that inspire a positive workforce culture.

Earlier in her career, Jackson was vice president of Human Resources for Ascentria Care Alliance, a faith-based organization with locations throughout New England focused on breaking the cycle of poverty and building thriving communities. She has held similar positions of senior leadership in HR organizations at Baystate Health, South Shore Mental Health and South Shore Hospital.

“Jean’s extensive background in HR leadership at health care organizations across Massachusetts will strengthen our culture and the Brigham Experience for our patients and staff,” said Paula Squires, MBA, SHRM-SCP, SPHR, senior vice president of Human Resources.

Jackson obtained her bachelor’s degree in Interpersonal Communications from the University of Massachusetts Amherst. She is certified as a Senior Professional in Human Resources (SPHR) by the Human Resources Certification Institute, a Senior Certified Professional (SHRM-SCP) by the Society of Human Resources Management and a Recruiter Academy Certified Recruiter (RACR) for Healthcare.

Timothy Ewing

Timothy Ewing, PhD, will join Brigham Health on Tuesday, Sept. 4, as the vice president of Employee Diversity, Inclusion & Experience.

He will work closely with the vice president of Patient Experience to develop and implement a plan that will enhance the Brigham Health culture and environment so that all patients, families and employees are welcomed, included, engaged and recognized.

Ewing has more than 20 years of human resources leadership experience, with a strong background in diversity and inclusion, culture transformation, organizational development and talent management. He most recently served as chief learning and inclusion officer and vice president of Talent Management and Inclusion at Baystate Health.

Prior to that, Ewing was president and founder of BreakThrough Dynamics International, a global diversity and organizational development consulting firm, where he helped large organizations – including Abbott Laboratories, Pfizer Pharmaceutical Company and Novartis – strategically plan and advance their programs for diversity and inclusion, leadership development and organizational change.

“Tim brings a wealth of experience and knowledge to Brigham Health that will help us build a more diverse, supportive and inclusive organization where all employees feel a sense of belonging and are empowered to succeed and grow,” said Paula Squires, MBA, SHRM-SCP, SPHR, senior vice president of Human Resources.

Ewing holds a bachelor’s degree in Communications/Mass Media Research from Denison University in Granville, Ohio, a master’s in International and Intercultural Management from the School for International Training in Brattleboro, Vt., and a doctorate of philosophy in Organizational Behavior from Case Western Reserve University in Cleveland, Ohio.

Tina Gelsomino

Tina Gelsomino

Tina Gelsomino, MSW, was appointed to the role of director of the Center for Diversity & Inclusion at Brigham Health in June.

Gelsomino works to advance the Brigham’s diversity and inclusion strategy in close collaboration with Nawal Nour, MD, MPH, chief diversity and inclusion officer for professional staff. Gelsomino also provides resources and support to faculty, trainees and medical students.

Most recently, she served as assistant vice president of Administration for the Division of Development at Dana-Farber Cancer Institute, where she oversaw operations and talent management for 270 staff members.

Prior to that, she was administrative director of the Center for Faculty Development and Diversity at the Brigham, supporting faculty career development and diversity, with a special focus on advancing opportunities for women, underrepresented minority groups and research faculty.

Gelsomino also served in a volunteer capacity as the co-chair of the Brigham Health LGBT & Allies Employee Resource Group.

“Tina’s knowledge and expertise on diversity and inclusion work will be a tremendous gift to us,” said Nour, who also serves as director of the BWH Ambulatory Obstetrics Practice and is the founder of the African Women’s Health Center.

In addition to being a certified business coach, Gelsomino is a trained negotiator and completed the Harvard Law School Negotiation Certificate Program. She holds a master’s in social work from Boston College and a bachelor’s degree in psychology from Brandeis University.

For more information about the Center for Diversity & Inclusion, email

An artist’s rendering of Brigham and Women’s Health Care Center – Westwood, which opens this fall

As Brigham Health advances its efforts to expand access to ambulatory care in communities around Greater Boston, BWH will open a new multispecialty outpatient clinic in Westwood this fall and is expanding the Outpatient Care Center at Brigham and Women’s/Mass General Health Care Center in Foxborough, which is slated for completion next year. To support these expansions, BWH has restructured and expanded the responsibilities of two roles in Ambulatory Services.

Ambulatory Regional Operations Expansion

Cindy Peterson

Brigham and Women’s Health Care Center – Westwood is scheduled to open this October at the University Station development. The center, which will add 30,000 square feet of outpatient care, will provide primary care through Partners Community Physicians Organization and embed Behavioral Health through the Brigham and Women’s Physicians Organization (BWPO) Department of Psychiatry. Additionally, Brigham Health providers will offer Dermatology, Obstetrics and Gynecology, Orthopaedics, Phlebotomy and Radiology services. A separate, multispecialty clinic within the center will offer Brigham Health Cardiology, Endocrinology, Gastroenterology, General Surgery, Neurology and Urology. Partners Urgent Care, an additional occupant of the Westwood site, will open later in 2019.

In Foxborough, a second, 60,000-square-foot building is being constructed across from the Outpatient Care Center at the Brigham and Women’s/Mass General Health Care Center. The additional space will double the size of its primary care practice in Foxborough, enabling further growth of the center’s nearly 30 medical and surgical specialties. Brigham Health is partnering with Dana-Farber Cancer Institute, which will occupy a floor in the new building to provide medical oncology and infusion services. The building is set to open in 2019.

New Roles and Responsibilities

Cindy Peterson, MBA, was named vice president of Regional Ambulatory Operations and Business Development. The new position will extend Peterson’s span to support and guide future ambulatory sites. She previously served as executive director at Brigham and Women’s/Mass General Health Care Center, Brigham and Women’s Health Care Center at 850 Boylston St. in Chestnut Hill and Brigham and Women’s Health Care Center – Westwood.

Julia Raymond

“Cindy has provided a regionally focused perspective, assuming ever-increasing responsibilities across the Brigham’s large off-site Ambulatory care centers in Foxborough, Chestnut Hill and soon, Westwood,” said William Johnston, MBA, chief operating officer and treasurer of the Brigham and Women’s Physicians Organization and senior vice president of Ambulatory Services. “She’s adept at utilizing external business development to grow the community’s awareness of our services in Foxborough, and her expertise will be integral to our efforts to expand regional access to ambulatory care.”

Peterson joined the Brigham in 2008 as administrative director for the Brigham and Women’s/Mass General Health Care Center in Foxborough. She received her MBA in health care management from Boston University and her bachelor’s degree from Amherst College.

In addition, Julia Raymond was promoted to director of Operations in Foxborough. She is responsible for all day-to-day operations at Brigham and Women’s/Mass General Health Care Center, and she will play a larger role in strategic planning, community outreach and supporting the Foxborough expansion efforts and new Westwood site. Raymond was previously senior operations manager in Foxborough.

“Julia has been an integral part of Foxborough operations from before our site opened in 2009,” Johnston said. “I’m excited to see how Julia will bring her unwavering commitment to continuous improvement, patient satisfaction and operational excellence to her new role.”

Raymond began her career at BWH in 2005 working with the Brigham and Women’s Physicians Organization as an application manager. Raymond received her bachelor’s degree in Health Management and Policy from the University of New Hampshire.

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Sunil “Sunny” Eappen, MD, MBA, was named the new chief medical officer and senior vice president for Medical Affairs of Brigham Health, effective Monday, July 16.

Sunil “Sunny” Eappen

Sunil “Sunny” Eappen

Eappen is currently chief medical officer and chair of Anesthesiology at Massachusetts Eye and Ear, where he has served for nearly nine years. His appointment at BWH is also a homecoming; earlier in this career, he joined the Brigham in 1995 as an attending anesthesiologist and later became director of the Harvard Medical School Anesthesia Medical Student Rotation and vice chairman of Clinical Affairs for the Department of Anesthesiology.

“It is clear that Sunny’s devotion to exceptional patient care, combined with his extensive physician leadership experience and operational expertise, make him the best person for this vitally important role,” said Brigham Health President Betsy Nabel, MD.

As chief medical officer and senior vice president for Medical Affairs, Eappen will advance key initiatives in physician recruitment and retention, medical affairs and patient care, while implementing new clinical care delivery strategies to improve efficiency, financial outcomes and patient outcomes, working closely with Associate Chief Medical Officers Kathryn Britton, MD, MPH, and Charles Morris, MD, MPH.

Eappen earned his medical degree from the University of Chicago, his master’s in business administration from the Yale University School of Management and his bachelor’s in mathematics and computer science from the University of Illinois at Urbana-Champaign.

Eappen succeeds Stan Ashley, MD, who will return to the Department of Surgery to dedicate his expertise to advancing the department’s clinical, educational and research missions.

John Dukakis joined BWH as director of Content & Creative Services in the Office of Strategic Communication on April 23.

John Dukakis

He leads the development of content, creative design and communication strategy for marketing and internal channels, reporting to Erin McDonough, MBA, senior vice president and chief communication officer.

“John’s diverse creative experience and collaborative leadership style will enhance our ability to engage the Brigham community and beyond through content that highlights the inspiring work that takes place at this incredible institution each day,” McDonough said.

Before joining the Brigham, Dukakis worked as an independent content marketing consultant. Prior to that, he served as senior vice president and founding director of content at Hill Holliday and its media arm, Trilia Media.

Earlier in his career, Dukakis worked in the entertainment industry, providing creative and strategic direction for recording artists such as Boyz II Men, Janet Jackson, New Kids on the Block, Prince, Will Smith and Vanessa Williams, among several other artists and entertainers. He has also been an actor, earning a role in Jaws 2 while attending Brown University, followed by several other film, television and theater projects.

Prior to his work in the entertainment field, Dukakis was the national political director for the 1988 presidential campaign of his father, former Massachusetts Gov. Michael Dukakis. Before that, he served as a legislative assistant to Sen. John F. Kerry.

Jessica Kenyon

Jessica Kenyon joined the Brigham as senior administrative director of the Division of Cardiovascular Medicine in the Department of Medicine on Jan. 22. In this role, Kenyon is responsible for the overall administration and operating results of the division. She reports to Samuel Goldhaber, MD, interim chief of the Division of Cardiovascular Medicine, and Kevin Giordano, executive director of the Department of Medicine.

A native of New England, Kenyon returns to Boston and the Longwood Medical Area after spending the last seven years working at Virginia Mason Medical Center in Seattle, Wash., most recently working as director of Cardiology and Cardiothoracic Surgery. Prior to that role, she served as manager of clinical Informatics at Virginia Mason. Earlier in her career, Kenyon worked at Boston Children’s Hospital in various management roles, including program manager for the institution-wide service excellence initiative.

Giordano said he’s confident Kenyon will be an asset to the organization: “Jessica’s passion, business acumen, cross-center experience, IT background, focus on continuous improvement and content knowledge all will serve the division well.”

Loay Kitmitto

Loay Kitmitto, CMIP, was promoted to director of Environmental Services on Feb. 4. He oversees all aspects of Environmental Services – including housekeeping, grounds maintenance, waste management and the unit associate program – across BWH’s main and distributed campuses.

Part of the Brigham community for 15 years, Kitmitto began his BWH career as operations manager in Environmental Services. He coordinated and managed day-to-day operations for the department’s cross-functional team and supported a diverse range of business needs, labor relations, training and staff development. In his previous role, Kitmitto initiated several process improvement plans and helped lead efforts to incorporate the use of ultraviolet lamps (black lights) as a tool for evaluating the quality of surface cleaning in ICU rooms.

“I look forward to continuing to work with Loay in his new position as he brings a fresh perspective to the important patient care work Environmental Services provides. He is rolling out a new certification program for his staff that will raise our services to the next level,” said George Player, CPE, FMA, vice president of Facilities and Operations.

Earlier in his career, Kitmitto was an operations manager at Valet Park of New England and a manufacturing development engineer at Boston Scientific.

Kitmitto obtained his bachelor’s in computer technology from Wentworth Institute of Technology. He holds a Certificate of Mastery in Infection Prevention (CMIP) for Environmental Services Professionals from the Association for the Healthcare Environment.

Jon Boyer

Jon Boyer, ScD, CIH, joined the Brigham as director of Environmental Affairs on Feb. 12. He oversees day-to-day management of all personnel and operations in the department, which provides comprehensive environmental health and safety (EHS) services and is responsible for all environmental regulatory compliance.

In addition, Boyer serves as the primary liaison with senior leadership, including reporting on EHS matters and collaborating with senior leaders on risk assessment, response strategies, program development, hospital-wide communications and fiscal commitments.

Before coming to the Brigham, Boyer was the EHS risk manager at Boston Children’s Hospital, where he served as safety officer within the hospital’s incident command system, led multiple environmental health and safety initiatives, built several programs (including those related to employee injury and illness prevention,  as well as respiratory protection) and established corporate EHS goals. Prior to that, he was the hospital’s EHS department manager.

Earlier in his career, he worked as an environmental health and safety consultant and researcher at several organizations, including the Liberty Mutual Research Institute for Safety, Beth Israel Deaconess Medical Center and University of Massachusetts (UMass) Lowell.

George Player, CPE, FMA, vice president of Facilities and Operations, said Boyer brings valuable technical expertise as a certified industrial hygienist and a background in Joint Commission Environment of Care (EOC) standards.

“I am pleased that Jon has joined us as director of Environmental Affairs. He has already hit the ground running as we prepare for our upcoming Joint Commission Lab and Hospital inspections,” Player said.

Boyer holds a doctorate in Occupational Ergonomics/Safety and Epidemiology, a master’s in Industrial Hygiene and a bachelor’s in Clinical Exercise Physiology, all from UMass Lowell.

Ravindra Uppaluri

Ravindra Uppaluri, MD, PhD, was appointed chief of the Division of Otolaryngology in the Department of Surgery earlier this month.

Uppaluri has served as an associate surgeon and director of Head and Neck Surgical Oncology at the Dana-Farber/Brigham and Women’s Cancer Center (DF/BWCC) since 2016.

He received his medical degree and doctorate in genetics from the University of Minnesota. He trained in otolaryngology at Barnes-Jewish Hospital and the Washington University School of Medicine. He remained there as a faculty member for 16 years before moving to Boston with his wife, Chitra Uppaluri, MD, and three children last year.

A leader in the field, Uppaluri has a deep understanding of head and neck tumor biology as well as integration of radiation, chemotherapy and surgical treatment modalities. He has been the primary investigator of clinical trials integrating small molecule and immunotherapeutics in the surgical management of head and neck cancers. He also leads a National Institutes of Health-funded laboratory, focused on basic and translational approaches to head and neck cancers.

Gerard Doherty, MD, chair of Surgery, described Uppaluri as an outstanding leader who is deeply devoted to the Brigham.

“Dr. Uppaluri has a proven track record of clinical excellence and operational expertise, and I am confident that he will be a capable, compassionate and responsible leader,” Doherty said.

Richard Wilk

Richard Wilk, MD, has been appointed chief of the Hip Preservation Service in the Department of Orthopaedic Surgery at BWH. He began in his new role on June 1.

Wilk sees patients at the Orthopaedic and Arthritis Center in the Building for Transformative Medicine, as well as in the Brigham’s ambulatory care centers in Chestnut Hill and Foxborough.

He received his undergraduate degree from Emory University and his medical degree from the Sidney Kimmel Medical College at Thomas Jefferson University. He completed his Orthopaedic residency and a fellowship in Sports Medicine at Tufts University Hospital.

With more than two decades of experience as a medical professional, Wilk has performed more than 1,000 hip arthroscopy procedures and has established himself as a leader in New England in the advancement of arthroscopic surgical techniques of the hip. He also has expertise in treating sports injuries and complex knee and shoulder problems.

Wilk has held many leadership positions throughout his career, including interim chair and vice chair of the Department of Orthopaedic Surgery at Lahey Hospital and Medical Center and member of the Board of Directors of the Eastern Orthopaedic Association and the Massachusetts Orthopaedic Association. He also serves as treasurer of the Massachusetts Orthopaedic Association.

James Kang, MD, chair of the Department of Orthopaedic Surgery, said the department is thrilled Wilk has become a member of the Brigham family.

“Dr. Wilk has joined us with an expertise in sports medicine with a particular interest in hip preservation techniques,” Kang said. “He is an outstanding hip arthroscopic surgeon, and also performs knee and shoulder surgeries in athletes of all ages. With close to 25 years of experience, Dr. Wilk is known in the Boston area as a compassionate and caring physician.”

Nish Acharya

Nish Acharya, MPA, joined BWH as the inaugural program director of The Gillian Reny Stepping Strong Center for Trauma Innovation in July.

He will lead the next stage of growth in the programming and profile of the Stepping Strong Center, which supports more than 40 BWH researchers and clinicians through research grants, awards and fellowships. As program director, Acharya focuses on fostering an environment ripe for innovation, connecting with industry and external research collaborators, and providing more grant funding directly to researchers addressing issues related to trauma.

Acharya is also actively developing partnerships with other centers within Partners HealthCare and with the various external innovation centers in the Greater Boston area, with the goal of facilitating multidisciplinary collaboration, research and best practices.

The Stepping Strong Center, located in the Building for Transformative Medicine, opened in September 2016. Through multidisciplinary collaboration, it supports the rapid translation of laboratory discoveries into treatments and improved outcomes for trauma patients at the Brigham and beyond.

“In our search for a program director, we sought a highly organized team player with experience in the world of innovation. We wanted an outside-the-box thinker with the right combination of enthusiasm and energy to help drive The Gillian Reny Stepping Strong Center for Trauma Innovation to the next level,” said Mitchel Harris, MD, chief of the Orthopaedic Trauma Service. “We are so fortunate to have found Nish, who embodies all of those traits and finds energy in challenges. He is already making his presence known among our members, and he is actively casting our net to initiate new collaborations. We are thrilled to have him as our inaugural program director.”

Prior to joining BWH, Acharya was CEO of Equal Innovation Consulting, a firm that consults with universities, governments, foundations and companies on innovation, entrepreneurship and globalization strategies. Acharya has also served as a senior fellow with the Center for American Progress and as a contributor to Forbes.

Earlier in his career, Acharya was appointed by President Barack Obama as the director of Innovation and Entrepreneurship and senior advisor to the U.S. Secretary of Commerce. He led the President’s efforts to nurture economic growth through innovation, entrepreneurship and commercialization. As part of his role, Acharya managed the President’s National Advisory Council on Innovation and Entrepreneurship – a group of nationally known investors, entrepreneurs and university presidents that inspired the America JOBS Act that legalized crowdfunding.

Acharya received his bachelor’s degree in political science from Northeastern University and his master’s degree in public administration from George Washington University.


Sabrina Williams

Sabrina Williams, MBA, became Brigham Health’s first chief diversity and inclusion officer this month, establishing a focus on this important institutional value at the highest level of the organization.

Williams will identify initiatives to better support the recruitment, retention and advancement of staff whose backgrounds or identities are underrepresented in the workplace. She will also identify mechanisms for measuring progress in these efforts. At a broader level, Williams will collaborate with groups and individuals across Brigham Health to align existing work in these areas.

“A lot of work is already happening at the Brigham. We just need to do it in a more innovative, cohesive way,” she said. “It’s about amplifying this work to ensure we have an environment where everyone feels they have everything they need to succeed. It’s about unleashing the best in us.”

It’s important to establish a common language and universal understanding of what diversity and inclusion mean to Brigham Health, Williams said. While some interpret the phrase “diversity and inclusion” to mean diversity of ideas or as limited to one area, such as racial diversity, its scope is wider – also including gender, ethnicity, age, sexual orientation and religious belief. She added that a focus on diversity and inclusion fosters a culture of innovation and a foundation for organization-wide success.

“Inclusion is one of our core values, and we are a stronger organization when our workforce reflects the communities we serve,” said Brigham Health President Betsy Nabel, MD. “Sabrina possesses a depth of experience, expertise and passion that will help us ensure the Brigham remains a place where all feel welcome, respected and supported.”

Williams joined BWH earlier this year as interim vice president of Human Resources. She will continue to serve in that role until the newly appointed senior vice president of Human Resources, Paula Squires, MBA, SHRM-SCP, SPHR, joins Brigham Health this fall (see related story).

Williams has more than 15 years of experience as an HR senior executive. Prior to joining the Brigham, she was vice president of Human Resources at Neighborhood Health Plan. Prior to her role at NHP, she served as director of Human Resources for the Health Science Campuses at Tufts University. She has also held leadership roles at several nonprofit organizations, including the Urban League of Eastern Massachusetts, South End Settlements and the Roxbury Community College Foundation.

Williams received a bachelor’s in Sociology and Economics from Brandeis University and a master’s in business administration from Simmons College School of Management.

Outside of work, Williams, a native of Jamaica, enjoys spending time with her husband, Rob, and stepdaughter, Courtney. In her spare time, she mentors young female professionals through The Boston Club. She is also currently writing a book of poetry and preparing to train for her third marathon.

Paula Squires

Paula Squires, MBA, SHRM-SCP, SPHR, will join Brigham Health as senior vice president of Human Resources (HR) on Oct. 16.

Squires comes to the Brigham from Baystate Health in Springfield, where she was senior vice president and chief human resources officer for 11 years.

Previously, she has served as vice president of Human Resources at Maine Medical Center and, before that, at South Shore Hospital. She has also worked for Harvard Community Health Plan and Massachusetts Eye and Ear Infirmary.

At Baystate, Squires oversaw human resources functions for the health care system’s 12,500 employees and successfully transformed its HR model. In addition, she developed a 10-year strategic workforce plan to recruit and retain top talent for Baystate’s tertiary academic medical center and four hospitals, which serve western New England.

For Squires, this position will bring her professional life full circle; she began her career working at the Brigham as a compensation assistant and then as an analyst in Human Resources.

Ron M. Walls, MD, executive vice president and chief operating officer of Brigham Health, described Squires as an experienced leader with a deep understanding of the role the Human Resources team plays in recruiting, engaging and retaining employees.

“Paula is passionate about ensuring that we are an employer of choice, strengthening our efforts around workforce development and providing excellent service to our current and prospective employees,” Walls said.

Squires earned her bachelor’s degree from Bridgewater State College and her master’s in business administration from Boston University. She is certified as a senior professional in human resources and in senior human resources management.

When Squires isn’t working, she enjoys spending time with her children, Lien, Jacqui, Nick, Carol and Christopher, playing the piano and serving as board chair for Martin Luther King Jr. Family Services in Springfield.

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Jonathan Dulong

Jonathan Dulong, MBA, was named administrative director of the Division of Gastroenterology, Hepatology and Endoscopy, effective June 26.

Working in close partnership with the division chief and the executive administrator for the Department of Medicine, he leads the support staff and is responsible for the overall operating results for the division. Dulong comes to BWH from Vanderbilt University Medical Center in Nashville, Tenn., where he served as associate director of administration in the Department of Anesthesiology.

Although his work doesn’t provide direct interaction with many patients, Dulong said being part of a larger mission centered on helping others is energizing.

“It’s a noble industry. We’re here to care for our patients, advance the next generation of health care providers and enhance our research,” he said. “Even when you walk down a hallway and see a patient who looks a little lost, you can help them find their way. Moments like that remind me of why we’re all here.”

Here are three more facts to help you get to know Dulong:

  1. He is rejoining the Partners HealthCare family. Earlier in his career, he worked at Massachusetts General Hospital, most recently as senior manager in Operating Room Logistics.
  2. Although he’s a Massachusetts native, Dulong says working in the South for the past four years caused a little culture shock when he recently moved back to Boston. The biggest change: readjusting to the faster pace of life around here.
  3. He is an avid runner and has completed two marathons: the Boston Marathon and the Nashville Country Music Marathon.

Hadine Joffe

Hadine Joffe, MD, MSc, will become executive director of the Mary Horrigan Connors Center for Women’s Health on June 1. She will also be appointed as the Paula A. Johnson Professor in Women’s Health at Harvard Medical School.

Joffe, who joined the Brigham in 2013, currently serves as the Department of Psychiatry’s vice chair for Research and director of the Division of Women’s Mental Health, as well as director of Psycho-Oncology Research at Dana-Farber Cancer Institute.

As executive director, she will build on the Connors Center’s rich history and strong foundation of discovery and advocacy in women’s health. Joffe will develop a structure for faculty and trainees to conduct groundbreaking research that is translatable to patient care. She will also focus on ensuring that the Connors Center remains a hospital-wide resource to support scientists working on research directly related to women’s health or in other fields that may be enriched by extending their work to include women’s health.

“Dr. Joffe is deeply passionate about the field of women’s health and has made remarkable contributions to research, education and clinical care throughout the course of her career,” said Brigham Health President Betsy Nabel, MD. “With her depth and breadth of experience, she is uniquely poised to facilitate collaborations that enrich and expand women’s health research and strengthen the Brigham’s role as a leader in this area nationally and internationally.”

For Joffe, the Connors Center has long served as a beacon for those committed to women’s health, and it was an important factor in her decision to join BWH.

“The Connors Center was so appealing to me because it brings together many people interested in women’s health, and it creates a powerful network and a wealth of resources,” said Joffe.

As she transitions into her new role, Joffe will continue to serve as vice chair of Research in Psychiatry and pursue her own research, which focuses on understanding the brain’s response to hormonal changes among women, such as during menopause and for women who have breast cancer, and how the brain’s response manifests with symptoms that affect quality of life for women.

Joffe received her undergraduate degree from Harvard University, her medical degree from Cornell University Medical College and her master’s degree in epidemiology from the Harvard School of Public Health. She completed her residency training at McLean Hospital and a fellowship at Massachusetts General Hospital.

Colin MacLachlan

Colin MacLachlan, who has served as assistant director of Engineering at BWH for 18 years, was recently named director of Engineering.

In his new role, MacLachlan is responsible for managing the day-to-day activities of the department and providing professional and technical direction to ensure cost-effective, efficient operation of all hospital facilities.

“I am thrilled that Colin will be transitioning to the role of director of Engineering,” said George Player, CPE, FMA, vice president of Facilities and Operations. Previously, Player had served as director of Engineering for 20 years. “Colin’s knowledge of the department and our hospital’s facilities will help to elevate and strengthen the department, which will in turn benefit our expanding patient care and research facilities.”

Prior to working at the Brigham, MacLachlan was the director of Engineering at Emerson Hospital. Earlier in his career, he worked as an HVAC technician at the Federal Reserve Bank of Boston and, prior to that, as a marine engineer at Texaco Marine Services in Port Arthur, Texas. He began his engineering career working as chief engineer of Bouchard Transportation Co., Inc. in New York.

MacLachlan received his bachelor’s degree in Marine Engineering from Massachusetts Maritime Academy.

Maddy Pearson

Madelyn “Maddy” Pearson, MSN, MA, RN, NEA-BC, will join the Brigham as chief nursing officer and senior vice president of Patient Care Services on June 12.

“After conducting a national search for this role, it was clear that Maddy’s devotion to exceptional patient care, combined with her extensive nursing leadership experience and focus on improving quality, safety and the patient experience, make her an excellent fit within our Brigham community,” said Brigham Health President Betsy Nabel, MD.

Pearson will provide strategic leadership for Nursing and Patient Care Services. She will support ongoing efforts to continually deliver an outstanding experience to patients and employees, improve quality and safety, and work strategically to ensure success in a challenging financial environment.

Currently serving as regional senior vice president of Patient Care Services and chief nursing officer for the Mount Sinai Health System Downtown Campus in New York, Pearson said she looks forward to becoming part of the BWH community.

“I was drawn to the Brigham because of its cutting-edge innovation, national reputation and close-knit family feeling,” she said.

At Mount Sinai, Pearson has been instrumental in efforts to reduce hospital-acquired conditions and improve quality and patient safety. She also led the development of the Patient Care Services strategic plan and shared decision-making model, and she co-chairs the nursing quality leadership council for the Mount Sinai Health System.

Prior to her work at Mount Sinai, Pearson was the senior vice president of Patient Care Services and chief nursing officer at Englewood Hospital and Medical Center in New Jersey. With her leadership, the hospital sustained Magnet status. Additionally, she has served as a program appraiser for the American Nurses Credentialing Center’s Magnet Recognition Program for more than a decade. BWH is currently working to achieve Magnet designation.

Earlier in her career, Pearson held staff nurse and nursing leadership roles at Beth Israel Medical Center in New York and Saint Barnabas Medical Center in New Jersey.

She earned her bachelor’s degree in Nursing from the State University of New York at Plattsburgh, her master’s in Nursing Administration from New York University, and her master of science in nursing from Rutgers State University. She is also pursuing her doctorate at Rutgers and is certified as a nursing executive advanced.

Steve Dempsey

Steve Dempsey

Steve Dempsey was recently promoted to executive director of Planning and Construction at BWH.

Dempsey previously served as director of Planning and Construction for the past 16 years. As executive director, he continues to oversee and contribute to capital planning, financial analysis and space planning for the 100-plus projects the department manages at any given time. Dempsey reports to David McCready, senior vice president for Surgical, Procedural and Imaging Services, and Facilities and Operations.

“Steve is a remarkably capable, intelligent and trusted leader at the Brigham. He has put his heart and soul into our hospital for so many years, and his imprint is on nearly every major construction project that we have completed in recent memory,” McCready said. “Steve’s professionalism, dedication and kindness exemplify ‘The Brigham Way.’”

Dempsey joined Partners HealthCare in 1997 as part of the formation of its Real Estate and Facilities team, followed by his promotion to Planning and Construction director in 2000. He was a Partners employee stationed at the Brigham until 2015, when he came on officially as a BWHer. Earlier in his career, Dempsey worked in the private sector for a commercial real estate development firm that partnered with BWH; there, he managed the finances of the Connors Center for Women’s Health and Tower lobby construction projects.

“I’m grateful to be recognized with this title and excited to continue my commitment to getting better at what we do each day with our facilities, planning and construction,” Dempsey said.

Dempsey earned his bachelor’s degree in Economics from Bowdoin College and a master’s in business administration from Fordham University.

George Player

George Player

George Player, CPE, FMA, who has served as director of Engineering Services at BWH for 20 years, has been named vice president for Facilities and Operations at the Brigham.

In his new role, Player oversees Engineering, Environmental Services, Environmental Affairs, Security, Transportation, Food Services and Materials Management. Player reports to David McCready, senior vice president for Surgical, Procedural and Imaging Services, and Facilities and Operations.

“George is such a trusted and well-known leader at the Brigham already,” McCready said. “He’s spectacular, and we’re really fortunate to have him on our leadership team. George’s promotion to vice president reflects our institution’s confidence in him and in his ability to take on even broader and more challenging responsibilities.”

Player first joined BWH as assistant director of Engineering Services, a role he held for a year before being promoted to director. Prior to working for BWH, he was a project manager for facility support services at William A. Berry and Son, Inc., where he supported the Brigham’s Engineering department.

Earlier in his career, Player worked as director of Facilities for the former Malden Hospital and, prior to that, as a project manager for Building Technology Engineers.

Player says he is excited about his new role and looks forward to continuing to build upon the excellent work that is happening every day in the departments he oversees. He’s looking forward to learning more about the other areas that his role as vice president encompasses.

“Every day here brings something new, and I enjoy that immensely,” Player said. “I am fortunate that I can come to work and learn from outstanding colleagues who continually strive for excellence.”

Player received his bachelor’s degree in Marine Engineering from Massachusetts Maritime Academy.

Sarah Gardent

Sarah Gardent

Sarah Gardent, MBA, will begin as the first executive director of Patient Experience at the Brigham on Feb. 6.

Gardent, a former Deland Administrative Fellow at BWH, most recently served as director of Service Excellence and Special Projects at BWFH.

In her new role, she will be responsible for developing, leading, monitoring and modifying the overall organizational approach to excellence in patient, family and guest services. In collaboration with executive leadership, management and staff throughout the Brigham community, Gardent will oversee the implementation of strategic initiatives that improve the patient and family experience, as well as the experience of employees.

“Each interaction we have with our patients and their families is an opportunity to shape our patients’ experience and to demonstrate our commitment to the compassionate, caring service that we are so proud of as a hospital,” Gardent said. “I look forward to working with individuals throughout the organization to develop and advance our patient experience initiatives and to further enhance the caring culture of the Brigham.”

In her role at BWFH, Gardent has helped transform the patient experience by implementing service training, creating a hospital-wide service recovery program and integrating service standards.

Prior to that, she served as a Deland fellow at BWH from 2009 to 2010. She also worked as a senior project manager for Clinical Excellence at BWH before joining BWFH in 2011 as a senior project manager. Gardent received her master’s in business administration from Cornell University and her bachelor’s degree from the University of New Hampshire.

“Delivering an exceptional experience is a key component of our institutional strategy. We are striving to ensure that patients and families not only receive the highest-quality and safest care, but also have an experience that is infused with compassion and warmth,” said Brigham Health President Betsy Nabel, MD. “Sarah has been part of the Brigham family since 2009, and her prior experience in service excellence initiatives uniquely qualifies her to lead our work in this important area.”