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Want to Share a Shining Moment? Add Yours Here

Did reading this year’s collection of One Shining Moment submissions in Brigham Bulletin inspire you to share your own? There’s still time to contribute!

December 22, 2020
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Cherishing the Gift of Hope This Year

I loved our talk and felt such a human connection to this patient that truly is the best part of my job as a nurse.

December 21, 2020
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two nurses in masks

Helping a Family Say Goodbye with Empathy, Respect and Love

The empathy, respect and love that exuded from Lisa and our other COVID ICU nurses was a shining moment in an otherwise dark spring, and I am forever grateful to them.

December 21, 2020
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interpreter services employees

Making History in Interpreter Services

In FY 2020, we set a new record by helping over 131,000 patients.

December 21, 2020
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Two people in masks

When Innovation and Collaboration Go Hand in Hand

Working collaboratively with a large, diverse group of dedicated and talented people, both within the Harvard/MGB community and beyond, on solutions to this health crisis provided a much-needed sense of purpose and empowerment.

December 22, 2020
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zoom call

Building Our Equity and Racial Justice Community

It has been so inspirational to see the Equity Response team come together in the face of significant health inequities and racial injustices. The space created by this group has become extremely important in building understanding and relationships, and mobilizing on action to advance equity.

December 22, 2020
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‘This Is What Our Work Is All About’

She came to the ED with her young child, and we were determined to help them find a safe place to stay until the morning, when we could connect her with the Passageway program.

December 22, 2020
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Two people masked

Making Community Outreach a Family Affair

The food distribution and care kits that we provided directly in the community were very moving and proud moments for me — especially because I was able to involve one of my sons.

December 22, 2020
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Zoom meeting

‘RISE’ Up: Admiration for a Team who Creates Educational Opportunities

The RISE program was launched in the summer of 2020 to offer virtual shadowing and educational experiences in Radiation Oncology to talented, underrepresented minority medical students.

December 22, 2020
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Facilities and Operation team

Enormous Pride in a Team That Gave It All Each Day

As the COVID pandemic spread and affected our community, our Facilities and Operation teams overcame the challenges with hard work, innovation and a safe care commitment to our patients, staff, visitors and each other.

December 22, 2020
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close up of the exterior of the Hale building

Radiating Compassion

The attention to detail of our team — including simulation, planning, treatment, clinical monitoring and ensuring that our patient and his parents felt comfortable and supported — was remarkable.

December 22, 2020
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‘Making the Impossible Possible’

In eight hours — with the help of Engineering, Biomed, Environmental Services, IS and many others — we were able to transfer these friends into the same room.

December 22, 2020
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nurse wearing PPE

Unforgettable Acts of Kindness and Compassion

I am so thankful for the expert, compassionate care that nurses in every practice area have provided, whether that was at the bedside, in a clinic during a procedure or virtual appointment or on the other end of the phone line at our call center.

December 22, 2020
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nasal testing for covid

Witnessing a Transformation

Mine are a series of moments, but with one consistent theme: our Deland Administrative Fellows.

December 22, 2020
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Analytics graphic

Looking Beyond the Numbers to an Outstanding Team

The dedication of our analytics team over these past eight months has been nothing short of remarkable. Their contributions helped us navigate from surge to recovery successfully, and their efforts will stand out to me throughout my career as a bright, shining moment.

December 22, 2020
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‘Con una Sonrisa de Esperanza’

Pero el más difícil es esta pandemia que nos ha tocado vivir, y a pesar de todo, seguimos fuertes y con una sonrisa de esperanza.

December 22, 2020
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people in PPE

‘Truly Inspirational’ Colleagues

I will never forget the way all our primary care leaders came together to stand up a respiratory clinic during the initial surge of COVID patients.

December 22, 2020
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Dr. Nabel

‘The Embodiment of Our Mission and Values’

What stood out for me were the many ways they put our patients first, from arranging video calls with family members to the simple act of holding a patient’s hand.

December 22, 2020
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Brigham employees

Giving 100 Percent, Every Day

With no questions asked, they were there to help others carry the load of the stressors everyone was facing.

December 22, 2020
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Brookside staff

A Million Shining Moments

In addition to serving our patients inside Brookside, our staff worked tirelessly outside at the testing site. They served our patients and the whole community with compassion, kindness, dedication and a collaborative spirit every day, rain or shine.

December 22, 2020
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people sitting at table in masks

Building a Healthier Community and a Healthier World

The numbers rose each day — this time, in a good way. We counted the number of people we were able to help, all of whom were from among Boston’s hardest-hit neighborhoods and were receiving those services in their very own communities.

December 22, 2020
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Woman playing piano

A Positive Note

It was a cold, gray November day, and when Shalaine sat down at the piano, I was startled by her incredible talent! Her music was beautiful and very soothing.

December 22, 2020
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Lending a Helping Hand

I turned around and was relieved to see a familiar, friendly face as the door was opened by none other than Dr. Betsy Nabel. She insisted that I enter before her.

December 22, 2020
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person in ppe

Banding Together to Protect our Community

I walked back to my office with tears in my eyes thinking about how lucky I am to work alongside people who care so very much.

December 21, 2020