Amid the immense suffering and loss during the pandemic, we have witnessed beautiful examples of compassion and human connection in every setting. I was especially moved by how nurses at the bedside comforted dying patients who were otherwise alone, without loved ones present during their final moments.
I am so thankful for the expert, compassionate care that nurses in every practice area have provided, whether that was at the bedside, in a clinic during a procedure or virtual appointment or on the other end of the phone line at our call center. The small gestures — holding a hand, sharing a kind word, following up to make sure someone was OK — made the biggest difference this year.
Maddy Pearson, DNP, RN, NEA-BC
Senior Vice President, Clinical Services, and Chief Nursing Officer