I will always remember the feelings of joy and anticipation I felt upon learning that a new president had joined our BWH family. At the first town hall meeting, we had the opportunity to meet Dr. Higgins and ask him questions. I welcomed him, of course, and then told him, “Roll up your sleeves and let’s get to work.” His response felt genuine and comforting because I saw in him a leader of color, which makes me so very proud, and someone who is exceedingly qualified to lead this great institution!

Jacqueline Rodriguez-Louis, MPH, MEd, CTTS
Programs Leader, PAC Community Outreach, Division of Pulmonary and Critical Care Medicine