Cynthia Neider joined BWH as executive director of BWH Connection on Jan. 2.
In this role, Neider oversees all administrative and operational aspects of BWH Connection, a program in the Development Office that ensures access to a full array of patient services at the Brigham, including providing medical referral assistance and facilitation 24 hours a day, seven days a week, for patients who request support. In addition, she manages patient liaison service facilitators, who assist patients and families with planning and scheduling outpatient or inpatient visits and navigating the hospital.
Prior to coming to BWH, Neider served as director of business development at World Courier in New York, a health logistics and pharmaceutical supply chain company, where she worked for 30 years. After a long career in the private sector, Neider said she wanted to bring her experience to a mission-based organization.
“I am thrilled to be at BWH. I am a Boston native, and it is great to be back and involved with this extraordinary academic medical center,” Neider said.
Susan E. Rapple, senior vice president and chief development officer, said she and her team are thrilled to have Neider on board.
“Cindy brings a unique skill set and experience to the role. I have great confidence in her abilities to lead this team, and to provide the best experience for our patients as they navigate their care at BWH,” Rapple said.
Neider received her bachelor’s degree in English literature from University of Massachusetts Amherst. In her spare time, she enjoys volunteering at the Greater Boston Food Bank and assisting with local political campaigns.