Beginning Friday, May 29, at 9 p.m., many BWH and BWFH applications will be in a special downtime state in preparation for Partners eCare implementation. During this downtime, users will notice that certain applications are unavailable, while others are available with limited functionality. Users are required to exit their applications no later than 9 p.m. and follow each hospital’s documented Cutover downtime procedures. All work (including clinical documentation) not saved by 9 p.m. may not save or be sent to the expected locations.  Even though an application may be available and viewable during downtime, there will be no updates of Admitting, Ordering, Results or Charge data, and possibly other data during downtime for BWHC, DFCI and Partners at Home.

Keep your Computers and Printers Powered On

Additionally, please do not shut down your Partners laptops, computers or printers beginning now through go-live. To log off at the end of each day, simply click the yellow lock on the taskbar at the lower right of your screen. Please note that personal laptops or workstations connecting remotely via VPN do not need to be kept on.

Users are asked not to attempt to enter Epic until explicitly instructed to do so at approximately 5 a.m. on Saturday, May 30.

View a tip sheet on the BWHC Placemats & Application Inventories.

Partners eCare Timeline