More than 6,500 BWHers completed the hospital’s recent Employee Pulse Survey, providing helpful and insightful feedback to BWH leaders.
Human Resources staff are reviewing responses, identifying themes and beginning to put together action plans to address some of the opportunities for improvement that respondents highlighted in their answers. More information on next steps will be forthcoming, but in the meantime, a few results from the survey are shared here.
“We are incredibly proud of the work BWH employees do each and every day,” said Julie Celano, vice president of Human Resources. “Although the answers were overwhelmingly positive, we hope to make some changes that will help all staff feel proud to work here.”
Are you proud to tell people where you work? This was the first question on the survey, and 67 percent of respondents agreed or strongly agreed.
A little more than half of respondents feel they receive recognition for the work they do, while about 42 percent do not. Human Resources is taking the lead on developing a plan to enrich the hospital’s recognition programs.
Though the survey asked for feedback on eight topics, leaders learned a great deal from written comments regarding other issues that are top-of-mind.
“Several important themes emerged that we are taking to heart, including hospital safety, management issues and communication,” said Celano.
Leaders are committed to sharing action plans with employees via an email update next month.