Taking initiative, leading by example and being a team player are among the characteristics that Salvador Melo exemplifies as a lead patient care assistant in the Division of Trauma, Burn and Surgical Critical Care.
These are also just a sample of the traits that inspired colleagues to nominate Melo for a Partners in Excellence (PIE) Award. The annual awards program recognizes individuals and teams for their outstanding contributions to Partners HealthCare’s mission.
Hundreds of members of the Brigham community were honored during the 24th annual PIE Awards ceremony on Feb. 27. This year, awards were presented to 64 individuals and 22 teams throughout the Brigham, Brigham and Women’s Physicians Organization, Dana-Farber/Brigham and Women’s Cancer Center and five Partners network teams, which include staff from more than one Partners institution whose efforts benefit the broader system.
Going Above and Beyond
In a PIE Award nomination for Melo, one colleague praised him for contributing to a culture of teamwork and continual improvement.
“As burn care has changed over the years, Sal has been a leader in innovation — one who embraces change and works to improve all that we do,” wrote Melo’s nominator. “He exceeds all expectations and goes above and beyond to help make new nurses feel not only comfortable with burn care but knowledgeable, too.”
Also recognized for a PIE Award this year was Ania Noel-Edwards, RN, of Care Coordination, who was nominated for her compassionate, creative and solution-based approach to helping her patients and colleagues.
“Our patient population has unusual disposition needs, often reliant on complex care plans coordinating families, insurance, hospice and equipment in the context of serious illness and end of life,” wrote one of Noel-Edwards’ nominators. “Ania is competent, creative, calm and compassionate. She manages to spin gold from hay, coming up with solutions to some of the hospital’s most difficult discharge conundrums where there seemed to be no good options left — always with the patients’ and families’ needs in mind.”
Tracy Guzman, LCSW, a clinical social worker on the Behavioral Health team at Southern Jamaica Plain Health Center (SJPHC), was nominated for her commitment to advancing racial justice and health equity.
“Utilizing this lens when advocating for patients, Tracy takes note of anything that impacts her working community,” her nominator wrote. “Always eager to learn and share, Tracy doesn’t hesitate to access and share new practices or strategies that will benefit our patients.”
Among the teams honored for PIE Awards was the Baxter IV Pump Deployment team, a group of more than 60 staff from 12 departments who collaborated to replace about 3,800 large-volume infusion pumps, poles and related materials in an 18-hour period.
“A multidisciplinary team with representation from Information Systems, Nursing, Biomedical Engineering, Pharmacy, Anesthesiology, Central Transport and Materials Management were all involved in the implementation and execution of this project,” their nominator wrote. “This work was all completed while ensuring the safety of our patients, and the quality of their care remained at the highest level — something that would not have been possible without terrific leadership and collaboration across our departments.”
During the ceremony, senior leaders — including Ron M. Walls, MD, executive vice president and chief operating officer at Brigham Health, and Paula Squires, MBA, SHRM-SCP, SPHR, senior vice president of Human Resources — thanked all the nominees for making the Brigham such an exceptional place at which to work and receive care.
Past PIE Award recipient Taylor Goyette-Frechette, project manager of the Health Promotion Center at SJPHC and a part-time advocate for the Passageway Program, reflected on what it meant to have her contributions recognized by her peers and hospital leadership.
“As a young woman of color who does not have any advanced degrees or letters after my name, to be recognized and given an award for the racial justice work I do — it was huge,” she said.
“The Partners in Excellence Award showed me that there is a place for me at the Brigham. My message to other young women of color within Brigham and within Partners who do not feel seen, heard, valued or acknowledged is this: You matter. You are important. And you are impactful.”